Red Bay Coffee Help Center

Coffee & Sourcing

13 articles in this Topic

• What Makes Red Bay Coffee Beautiful?
• What is specialty coffee?
• What roasts are available at Red Bay?
• How is Red Bay Coffee sourced? 
• How do you brew a beautiful cup of coffee?
• Is Red Bay Coffee roasted light, medium or dark?
• Where is Red Bay Coffee roasted?

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Hours & Locations

1 article in this Topic

• What actions is Red Bay Coffee taking against COVID - 19?

Orders

1 article in this Topic

• Where is my order?

Subscriptions

3 articles in this Topic

• Do you offer ground coffee for subscriptions or online orders?
• How can I adjust my Red Bay Coffee subscription?
• How do I begin a coffee subscription?

Shipping

4 articles in this Topic

• Can I pick up my online orders?
• How can I place an order for delivery?
• How long will the coffee take to ship?
• Why does my tracking say “Pre-shipment?” 

Returns / Exchanges

2 articles in this Topic

• Returns and Exchanges at Red Bay Coffee?
• Missing or Damaged Products

Gift Cards

1 article in this Topic

• How can I use my gift card?