Red Bay Coffee Help Center

Coffee & Sourcing

11 articles in this Topic

• Specialty Coffee at Red Bay
• Available Roasts
• Red Bay Coffee Sourcing
• Red Bay Coffee From Lightest to Darkest Roast
• Where is Red Bay Coffee roasted?
• Do you have decaf coffee?
• Ocho Libre Decaffeinated Process

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Hours & Locations

1 article in this Topic

• What actions is Red Bay Coffee taking against COVID - 19?

Orders

1 article in this Topic

• Where is my order?

Subscriptions

11 articles in this Topic

• How do Red Bay Coffee subscriptions work?
• Do you offer ground coffee for subscriptions or online orders?
• How do I create an account?
• How do I begin a coffee subscription?
• How do I change the frequency of my orders?
• Can I adjust my coffee subscription once I set it?
• Can I pause my coffee subscription?

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Shipping

5 articles in this Topic

• How can I place an order for delivery?
• What is your shipping policy?
• How long will the coffee take to ship?
• Why does my tracking say “Pre-shipment?” 
• Can I pick up my online orders?

Returns / Exchanges

1 article in this Topic

• Returns and Exchanges

Gift Cards

1 article in this Topic

• How can I send a Red Bay Coffee gift card?