Red Bay Coffee Help Center

• Where is my order?
• Do you offer ground coffee for subscriptions or online orders?
• How long will the coffee take to ship?
• I placed an order but haven't received it yet - why?
• Can I cancel or change my order?
• Can I pick up my online orders?

• How do Red Bay Coffee subscriptions work?
• How do I change the frequency of my orders?
• Can I adjust my coffee subscription once I set it?
• How do I update the billing information for my subscription?
• How do I adjust the shipping address for my subscription?
• How do I cancel my subscription?
• How do I change the order date for my subscription?

• Shipping questions?

• How do Red Bay Coffee Gift Cards work?

• Returns and Exchanges
• How long will it take to receive my replacement product?

• Specialty Coffee at Red Bay
• Available Roasts
• Red Bay Coffee Sourcing
• Brewing Red Bay Coffee
• Red Bay Coffee From Medium to Dark Roast
• Where is Red Bay Coffee roasted?
• Decaf Coffee

See all articles in Coffee, Sourcing & Sustainability →

• Does Red Bay Coffee have a wholesale program?
• I want to serve or sell Red Bay Coffee at my store, what do I do?
• Red Bay Coffee X Cometeer
• Red Bay Coffee X Target
• Trader's Joes locations featuring Red Bay Coffee!

• Hours

• Why does my tracking say “Pre-shipment?” 
• How do I create an account?
• How do I begin a coffee subscription?
• An item in my order is missing or damaged!
• Can I order by phone?
• Can I return or exchange my coffee order?
• Can I return the merchandise/drink-ware/ brew gear I purchased?

See all articles in Miscellaneous →