Subscriptions

• How do Red Bay Coffee subscriptions work?

  In This Article: The Order Flow Coffee Order Subscription Management 1) The Order Flow When you sign up for a subscription, you'll be prompted to set an order frequency, we offer 7, 14 or 30 day intervals. All subscribers receive 10% off each bag and free shipping! 2) Coffee Order Once an ord...

• How do I change the frequency of my orders?

  How do I change the frequency of my orders? You can adjust the frequency of your orders at any time directly on RedBayCoffee.com. Click on the "User Icon" at the top right corner of the homepage. Enter the self management portal and select your desired frequency. Please note that changing your ...

• Can I adjust my coffee subscription once I set it?

  Whether you'd like to adjust the frequency,  change the shipping address, or need to revise your payment method, just head to the user icon at the right at the top of your homepage and select “Manage Subscriptions”. Next to the roast, you wish to change hit “Edit” and modify your preferences as n...

• How do I update the billing information for my subscription?

  Thank you for reaching out! To update the billing information for your subscription, please follow these steps: Log into your customer portal by clicking here. Once logged in, you'll have access to modify your payment method and any other billing details associated with your subscription. If you...

• How do I adjust the shipping address for my subscription?

  Thank you for reaching out! To update the shipping address for your subscription, please follow these steps: Log into your customer portal by clicking here. Once logged in, you'll have access to update your shipping address and any other changes associated with your subscription. If you encounte...

• How do I cancel my subscription?

  We’re sorry to see you go, but we’re here to help! To cancel your subscription, please follow these steps: Log into your customer portal by clicking here. Once logged in, navigate to your subscription settings where you can select the option to cancel your subscription. If you have any trouble ...

• How do I change the order date for my subscription?

  Thank you for reaching out! To change the order date for your subscription, please follow these steps: Log into your customer portal by clicking here. Once logged in, navigate to your subscription settings where you can modify the order date to better suit your schedule. If you run into any iss...