Shipping

  • How can I place an order for delivery?

    Orders can be placed at redbaycoffee.com! Coffee, drinkware and merchandise ship the first business day following your order date. We’ll deliver to your home or office, offering several payment options including Visa, MasterCard, or American Express, Paypal, etc.
  • What is your shipping policy?

    In This Article: Shipping Cost Shipping Process Shipping Delay 1) Shipping Cost We will ship anywhere in the USA! All orders of $38 are eligible for shipping free, active subscribers will also receive an additional 10% off every bag of coffee. For all other orders, shipping costs $5 for USPS pr...
  • How long will the coffee take to ship?

    We roast coffee daily at our Public Roaster in East Oakland. Orders are fulfilled Monday through Friday and picked up within 48 hours by USPS primarily which takes up to 4 days to deliver. Delay in transmission of tracking information due to logistical reasons with USPS are out of our control. P...
  • Why does my tracking say “Pre-shipment?” 

    "Pre-shipment" means that your package has left our warehouse and is waiting to be scanned by USPS to begin its journey to you. Please allow up to 8 business days for your tracking information to update. We've had plenty of instances where the package wasn't scanned by USPS, but still arrived on...
  • Can I pick up my online orders?

    Yes, you can order online most of our products and select Store Pickup for free at the checkout. This does not apply to subscription orders which can only be set for delivery. Pickups are available at the Oakland Roastery at E 10th St, Oakland CA 94601 location Tue -Fri 10 am to 2 PM PT. Please ...