What is your shipping policy?
In This Article:
1) Shipping Cost
We will ship anywhere in the USA! Shipping cost is determined during check-out depending on your destination. All orders of $38.00 USD or more are eligible for free shipping. Subscribers receive an additional 10% of...
How long will the coffee take to ship?
We roast coffee daily at our Public Roaster in East Oakland. Orders are fulfilled Monday through Friday and picked up within 48 hours by USPS primarily which takes up to 4 days to deliver. Delay in transmission of tracking information due to logistical reasons with USPS are out of our control.
Why does my tracking say “Pre-shipment?”
"Pre-shipment" means that your package has left our warehouse and is waiting to be scanned by USPS to begin its journey to you. Please allow up to 8 business days for your tracking information to update.
We've had plenty of instances where the package wasn't scanned by USPS, but still arrived on...
Where is my order?
To locate your Red Bay Coffee we offer an order tracker on the Red Bay Coffee Website using the tracking number provided in the confirmation email after you place your order. Follow the link below, have your order number and the associated email address ready.
Track Your Order
Our customer serv...