Subscriptions

  • How do Red Bay Coffee subscriptions work?

    In This Article: The Order Flow Coffee Order Subscription Management 1) The Order Flow After you place your order, our roasters will roast your coffee according to your individual delivery schedule. We'll send an email with a tracking link as soon as our roasters begin working on your order. On...
  • Do you offer ground coffee for subscriptions or online orders?

    Currently, we offer only whole-bean coffee for subscribers at this time, ground coffee is offered in our 4 oz Combo Packs for one-time purchase (not available for subscription). Grinding your own whole beans means you make the coffee that best suits your home brewer. Use a coarse grind for your ...
  • How do I create an account?

    Click the link below for step-by step instructions on creating an account on the Red Bay Coffee website. How To Create An Account
  • How do I begin a coffee subscription?

    Click the link below for step-by step instructions on beginning a Red Bay Coffee Subscription. How to begin coffee subscription 
  • How do I change the frequency of my orders?

    How do I change the frequency of my orders? You can adjust the frequency of your orders at any time directly on RedBayCoffee.com. Click on the "User Icon" at the top right corner of the homepage. Enter the self management portal and select your desired frequency. Please note that changing your ...
  • How do I update the billing information for my subscription?

    Click the link for step-by step instructions on accessing the customer management portal to view and adjust billing addresses. \
  • How do I adjust the shipping address for my subscription?

    Click the link below for step-by step instructions on accessing the customer management portal to view and adjust shipping address: \
  • How do I cancel my subscription?

    To cancel a Red Bay Coffee subscription, login to your Red Bay Coffee account (follow this link).  Once signed in choose to "cancel", confirm cancellation a provide feedback. Please note, if there are any orders in-progress will be roasted and shipped as the final order for your subscription. We...
  • How do I change the order date for my subscription?

    How do I change the order date for my subscription? The order date for a subscription can be changed anytime directly on the Red Bay Coffee website by clicking User Icon at the top right corner of the homepage. Enter the self-management portal and select your desired order date. Please note that...
  • How do I switch up the coffee with my subscription?

    In this article: 1. Which coffees can I add to my subscription? 2. Can I receive a different coffee each month? 3. How do I switch up the coffee with my subscription? Which roasts can I add to my subscription? We have 8 signature roasts - 6 single-origin and 2 espresso blends. All 8 of oursign...