Returns / Exchanges

  • Returns and Exchanges

    COFFEE: We do not accept returns on coffee due to its perishable nature; however, we want you to be satisfied with your coffee selection. If you’re not sipping with a smile, please contact us by email at care@redbaycoffee.com, for a replacement bag within 30 days of your order placement date. M...
  • How long will it take to receive my replacement product?

    If you have arranged a replacement order with Red Bay via care@redbaycoffee.com you should have received either - an email confirmation or in-store pick-up instructions.  If you have not yet arranged a replacement with Red Bay - please submit a form on our website or, respond to any email from ca...